Privacy Policy

1. Introduction

The Olive International College of Natural Medicine (OICNM) is committed to safeguarding the privacy and personal information of all individuals who interact with our institution, including prospective students, current students, alumni, staff, and website visitors.

This Privacy Policy outlines how OICNM collects, uses, stores, and protects your personal information. It applies to all information gathered through our website, digital platforms, and other institutional channels. By accessing our website or engaging with our services, you acknowledge and agree to the practices described in this policy.

2. Information We Collect

OICNM may collect the following categories of personal information:

• Personal identification details such as full name, date of birth, gender, and nationality
• Contact information including email address, phone number, and residential address
• Academic records, qualifications, transcripts, and application documents
• Financial information related to tuition payments and fee processing
• Login credentials and account information for student and staff portals
• Device information, IP addresses, and browsing data collected through cookies and similar technologies
• Any information voluntarily provided through contact forms, enquiries, or correspondence

3. How We Use Your Information

The information we collect is used solely for legitimate institutional purposes, including:

• Processing admissions, registrations, and student enrolments
• Managing and maintaining academic records and results
• Communicating important institutional updates, academic notices, and correspondence
• Processing tuition fee payments and issuing official receipts
• Providing access to student and staff portals and online learning platforms
• Improving the functionality, content, and user experience of our website
• Fulfilling legal, regulatory, and accreditation obligations
• Conducting internal institutional research, planning, and reporting

4. Disclosure of Your Information

OICNM respects the confidentiality of your personal information. We do not sell, rent, or trade your data to third parties. Your information may only be disclosed in the following circumstances:

• To authorised staff and faculty who require it to carry out their official responsibilities
• To trusted third-party service providers engaged to support institutional operations, subject to confidentiality agreements
• To relevant regulatory, accreditation, or government bodies as required by applicable law
• To law enforcement authorities where legally mandated
• With your explicit written consent for any other purpose not listed above

5. Data Security

OICNM implements appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. Our security measures include:

• Secure data storage systems with restricted access controls
• Encrypted transmission of sensitive data using industry-standard protocols
• Regular review and assessment of our data protection practices
• Access to personal data limited strictly to authorised personnel

While we take every reasonable precaution to secure your information, no system of data transmission or storage can be guaranteed to be entirely secure. In the unlikely event of a data breach, OICNM will take prompt steps to address the situation and notify affected individuals as required by law.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and gather analytical insights. Cookies are small data files stored on your device when you visit our website. We use them to:

• Maintain your session and remember your preferences
• Analyse website traffic and user behaviour to improve our services
• Ensure the proper functioning of website features

You may adjust your browser settings at any time to decline cookies or to receive notifications before a cookie is stored. Please note that disabling cookies may limit your access to certain features of our website.

7. Data Retention

OICNM retains your personal information for as long as is necessary to fulfil the purposes described in this Privacy Policy, to meet our legal and regulatory obligations, or to resolve any disputes that may arise. Academic and institutional records may be retained for extended periods in accordance with applicable regulatory and accreditation requirements.

8. Your Rights

As an individual whose data we process, you are entitled to the following rights:

• The right to access personal information held about you by OICNM
• The right to request correction of any inaccurate or outdated information
• The right to request the deletion of your data, subject to legal and institutional obligations
• The right to withdraw consent at any time where processing is based on consent
• The right to lodge a complaint with the relevant data protection authority

To exercise any of the above rights, please contact the Administration Office using the details provided in the Contact Us section of this policy.

9. Third-Party Links

Our website may contain hyperlinks to external websites or platforms not operated or controlled by OICNM. We are not responsible for the privacy practices, content, or security of any third-party websites. We recommend that you review the privacy policies of any external sites you visit before providing any personal information.

10. Children's Privacy

Our website and services are intended for individuals who are 18 years of age or older. OICNM does not knowingly collect personal information from children under the age of 13 without verifiable parental or guardian consent. If you believe that we have inadvertently collected information from a minor, please contact us immediately so that appropriate action may be taken.

11. Changes to This Privacy Policy

OICNM reserves the right to review, update, or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be published on this page with a revised effective date. We encourage you to visit this page periodically to remain informed. Continued use of our website following the posting of changes constitutes your acceptance of the updated policy.